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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Morton

October 17, 2026

5  out of  5
rating by William Morton
"Destiny was a joy to work with, very knowledgeable, patient and offered great prices on Home/Auto insurance. I am very thankful to have been referred to this agency and will recommend it to others."
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Luveta Brown

October 15, 2026

5  out of  5
rating by Luveta Brown
"Kristen and Rachel are the BEST!! I have been with State Farm for 20+ years and they have always been there when I needed them. Both of them displays outstanding customer service daily. Always there for ME and my family. I will always be with Kristen and Rachel no doubt!!! Deserve all FIVES ⭐️⭐️⭐️⭐️⭐️BEST"
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Brandi Nicole (Bfoxxy2)

October 9, 2026

5  out of  5
rating by Brandi Nicole (Bfoxxy2)
"Destiny contacted me about a quote and at the time, my family had just suffered a loss. She checked in on me and gave me time to get life back together. When we connected regarding the quote, SF was 700.00 cheaper than my current HO insurance! Thank you Destiny for getting me the best quotes and answering all my questions!"
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Chris

October 1, 2026

5  out of  5
rating by Chris
"They have great service and I love State Farm."
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Bethany Vandegraft

September 30, 2026

5  out of  5
rating by Bethany Vandegraft
"State Farm is the best!"
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TANIKA MACK

September 23, 2026

5  out of  5
rating by TANIKA MACK
"I love love State Farm. Kristen Jackson form is the best. I never want to go anywhere."
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Sandy Harris

September 11, 2026

5  out of  5
rating by Sandy Harris
"For many years, I have trusted the knowledge and professionalism of Kristen Jackson and my agent Rachel and I have never been disappointed. I will always be a State Farm customer!"
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Corinne Gerwe

September 8, 2026

5  out of  5
rating by Corinne Gerwe
"The agents are so helpful. The agent, Destiny, was so thoughtful and gave me needed information, taking extra time to do so. She also returned my call when it was almost the end of the day. She is a wonderful asset to State Farm."
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MissThomas

September 2, 2026

5  out of  5
rating by MissThomas
"I was searching for insurance and came across Ms. Jackson, her agent, Ms. Rachel. She assisted me in finding the most suitable quote for my new vehicle and even recommended renters insurance as well. The entire process was smooth and thoroughly explained, which I truly appreciated."
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Donna Maier

August 25, 2026

5  out of  5
rating by Donna Maier
"Ms. Jackson is the best insurance agent on the planet! I have never had anybody help me who is at quick, efficient, timely, and helpful as she is. I never have to call her back: she calls me. She remembers every thing I have asked her to do for me. My sister has used her for insurance for years and I regret that I did to switch to her earlier."
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Logan Ingrassia

August 20, 2026

5  out of  5
rating by Logan Ingrassia
"Rachel was responsive, and very helpful and got me out of a bad situation with ease!"
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vanessa henderson

August 14, 2026

5  out of  5
rating by vanessa henderson
"I have been with State Farm for decades. Kristen has the best staff. Rachels' customer service skills are impeccable. She is very knowledgeable and helpful. Thank you!"
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Reginald Stephens

August 14, 2026

5  out of  5
rating by Reginald Stephens
"I'm sure I would like to say my experience with Christian Jackson has been the best."
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Rayell Wilhite

August 11, 2026

4  out of  5
rating by Rayell Wilhite
"customer Service was very professional knowledgeable, And patient with all our questions"
We responded:
"Thank you so much Rayell!! We appreciate your confidence in our agency!!!"
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Gefion Teferra

August 3, 2026

5  out of  5
rating by Gefion Teferra
"I had a great experience working with Destiny at Kristen Jackson State Farm. She was very professional, friendly, and easy to communicate with throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I understood my insurance options. Her excellent customer service and responsiveness made the experience smooth and stress-free. I highly recommend Destiny to anyone looking for knowledgeable and caring assistance with their insurance needs. Thank you for your outstanding service!"
We responded:
"Wow! Thank you so much for sharing your experience with our agency and Destiny! We appreciate your continued support in our small business. "
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Garcia Carter

July 25, 2026

5  out of  5
rating by Garcia Carter
"Always very helpful, no matter if it’s car insurance or building up my life insurance policies. They are very professional and personable."
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Kalomo Jacobs

July 16, 2026

5  out of  5
rating by Kalomo Jacobs
"Cool, Professional, Prompt & Gr8 Customer Service 👍🏾"
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Ron Harris

July 9, 2026

5  out of  5
rating by Ron Harris
"I’ve been with Kristen and her agency for many years, and they have always worked in my best interest. Rachel has been a tremendous asset to the agency, consistently ensuring that my policies are well maintained and that I receive the support I need. Their professionalism, responsiveness, and dedication have given me peace of mind throughout the years. I truly appreciate the outstanding service they continue to provide and highly recommend Kristen and her team."
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Quanna Ford

June 29, 2026

5  out of  5
rating by Quanna Ford
"I have been with this company for years and all the ladies are so great to me and my children. I recommend checking out this State Farm location."
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Adonica Jones-Parks

June 29, 2026

5  out of  5
rating by Adonica Jones-Parks
"We've been with Kristen Jackson Agency for years for homeowners and have had a positive experience. We are moving our auto insurance to State Farm for further savings. I communicate with Rachel primarily for our insurance needs, and she is professional, knowledgeable, and patient."
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Robert Simms

June 22, 2026

5  out of  5
rating by Robert Simms
"I would like to thank Rachel for getting me together on my insurance."
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Shariel Hemingway

May 28, 2026

5  out of  5
rating by Shariel Hemingway
"I have been with this particular agent and her team for a few years now and all I can say is amazing. Provided top tier customer service, professionalism is unmatched, always sense of urgency when handling my needs, and creates a personable relationship that makes you feel right at home"
We responded:
"Thank you so much for your kind words. I appreciate the confidence you and your family have placed in our agency over the years!! We are so happy to have you as apart of our State Farm Family!!"
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qxextr

May 28, 2026

5  out of  5
rating by qxextr
"rachel helped me get plan very helpful"
We responded:
"Thank you so much for the 5 stars!!! I’m so glad she was able to help you! "
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bo hog

May 19, 2026

5  out of  5
rating by bo hog
"Love Kristan and Racheal, both go above and beyond to make sure I’m protected and get me through claims when need. Long time customer and don’t plan on switching, must definitely have better rates"
We responded:
"Thank you so much!! We appreciate the confidence you’ve placed in our agency all of these years. Rachel and I truly value the opportunity to serve your family. "
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Jamila Maddox

April 27, 2026

5  out of  5
rating by Jamila Maddox
"Kristen Jackson and her team are exceptionally expedient. I needed insurance documents updated at lightning speed, and her team took care of me. Thank you, Destiny, Rachel, Lisa, and Kristen. 🙏🏾"
We responded:
"Jamila, thank you so much for your confidence in our team all of these years. You make our days brighter whenever you call! "