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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Damon Mobley

Damon Mobley

March 9, 2025

5  out of  5
rating by Damon Mobley
"Always provides EXCELLENT customer service and vey knowledgeable , always there ready to help with any needs or questions i may have 👍🏾"
We responded:
"Damon; we are thankful for you as a customer & are happy to help when needed! Thank you for your 5 star review!"
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Linda Thompson

March 1, 2025

5  out of  5
rating by Linda Thompson
"Excellent service!! Been with her from day one. Her staff are very professional & knowledgeable. Would recommend her to anyone. You'll be in excellent hands they go above & beyond to give you excellent service"
We responded:
"Linda- we are thankful for you as a, from the start, customer & are happy to help when needed! Thank you for your 5 star review!"
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Steva Shaw

February 28, 2025

5  out of  5
rating by Steva Shaw
"Thank you!!"
We responded:
"Thank you for your 5 star review Steva! "
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Edward Douglas

February 28, 2025

5  out of  5
rating by Edward Douglas
"Great customer service and a smooth claims process. Highly recommend for peace of mind."
We responded:
"We strive for peace of mind, Edward! We are thankful for you as a customer & are happy to help when needed! Thank you for your 5 star review!"
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Toshua Willingham

February 28, 2025

5  out of  5
rating by Toshua Willingham
"Exceptional Service!!! My family and I been with Kristen Jackson for years, and more years to come. Thanks for everything you do."
We responded:
"Toshua; my team is always trying to provide exceptional service- glad you see that also! Thank you for your 5 star review!"
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Dominique Miles

February 22, 2025

5  out of  5
rating by Dominique Miles
"Your team always goes the extra mile!"
We responded:
"Dominique; we are thankful for you as a customer & are happy to help when needed! Thank you for your 5 star review!"
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Graham Reid

February 21, 2025

5  out of  5
rating by Graham Reid
"Always very responsive and helpful."
We responded:
"Thank you, for the kind words, Graham! & also for your 5 star review!"
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D Jester

February 1, 2025

5  out of  5
rating by D Jester
"Excellent agents! They care deeply about their clients."
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Amber Douglas-Jester

January 31, 2025

5  out of  5
rating by Amber Douglas-Jester
"Kristen Jackson - State Farm Insurance Agency has been our family’s go-to for insurance from the very beginning! Their team is honest, transparent, and always works hard to get us the best rates possible. I recommend them to everyone I know who’s looking to switch. Plus, the people who work there are truly great—friendly, knowledgeable, and always ready to help. Highly recommend!"
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Mark Jester

January 31, 2025

5  out of  5
rating by Mark Jester
"Great Service!"
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Marcus & Misty Antoni

January 31, 2025

5  out of  5
rating by Marcus & Misty Antoni
"State Farm is the best insurance company! I have been using their services for years. Kristen and Rachel offer excellent customer service and makes sure all your insurance needs are met. Thank you Kristen and Rachel for always going over & beyond!"
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Veronica Henderson

March 20, 2024

5  out of  5
rating by Veronica Henderson
"I wanted to take a moment to express my sincere gratitude for the exceptional service provided to my family by our State Farm agents Kristen and Rachel. Our family has been with State Farm for the past 4 years and during this time we have experienced nothing less that excellent service. During my recently purchase of additional life insurance, Rachel was very knowledgeable and patient answering all of my questions with clarity allowing me to make the best decision for our family. It is clear that Kristen and Rachel take pride in their work and value their customers. They are dedicated to providing excellent service, and I would highly recommend them to my friends and family. It is great to know that there are still individuals who will treat you like a friend or family member rather than a number."
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Rodney Kellogg

February 16, 2024

5  out of  5
rating by Rodney Kellogg
"Kristen Jackson agent has been my agent for years I don't have many claims but when I do her office always comes through. Thank you"
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charles butler

December 14, 2023

5  out of  5
rating by charles butler
"My experience with Ms.kristen as my insurance agent was so delightful, & awesome. And I will be recommending her to others for there insurance needs.... Blessings to all and happy holidays ✨️ 💛"
We responded:
"Thank you so much for the positive review and welcome to the Kristen Jackson State Farm Family!"
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susan brown

October 17, 2023

1  out of  5
rating by susan brown
"She never returned my call."
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Kathy Porter

September 10, 2023

5  out of  5
rating by Kathy Porter
"Kirsten and her staff are like family to me."
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Tambra Smoot

May 3, 2023

5  out of  5
rating by Tambra Smoot
"This is hands down one of the most efficient agencies that I’ve ever been with! Kristen and her team are extremely knowledgeable in what they do, look out for the best interest of their clients, and are there during the hard times. I am forever referring them to family and friends when they ask for life insurance and other insurance needs!"
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regina huffman

December 14, 2022

5  out of  5
rating by regina huffman
"Very thorough and professional staff. They are courteous, knowledgeable, and willing to go the extra mile!"
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David Wilkins II

December 14, 2022

5  out of  5
rating by David Wilkins II
"Kristen is one of the best Agents in the industry. She is very professional and knowledgeable! I would recommend her to anyone!"
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Heather Hill

December 14, 2022

5  out of  5
rating by Heather Hill
"Very personal and professional!"
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Nasima Moody

November 14, 2022

5  out of  5
rating by Nasima Moody
"Kristen and her team are very helpful and knowledgeable!"
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Candace Bates

November 10, 2022

5  out of  5
rating by Candace Bates
"I just love doing any type of business with Kristen and her staff. They are knowledgeable, personable and genuinely care about their customers. Thanks Kris, for being YOU!"
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Josh Martin

May 24, 2022

1  out of  5
rating by Josh Martin
"Just had a conversation with her receptionist in order to ascertain information about my account. Before I could complete a sentence I was continuously cut off. I asked her to let me finish what I was saying and her response was that I had an attitude. After letting me know about this non-existent attitude she promptly hung up. Delightful."
Profile photo of Lisa Banks

Lisa Banks

April 28, 2022

5  out of  5
rating by Lisa Banks
"Kristen Jackson is very professional and patient she discussed with me my options and made my decision on the right life insurance policy very easy I can not believe how kind she was to me. And not to mention my policy is very affordable."
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Cynthia Mobley

December 16, 2021

5  out of  5
rating by Cynthia Mobley
"We had a plumbing leak that caused major flooding. We had to remove tons of water, rip out carpet, tear out a wall, replace piping and finally replace the carpet. It was a complexly unexpected expense not to mention a major headache. It took over two weeks to resolve. Thanks to the most awesomest insurance agent in the whole wide world, Kristen Jackson, we were reimbursed for more than half the cost of the expenses. Thank you so much for listening to me scream about my HOA and helping me figure out how to file a claim. She always go over and beyond to help me and I couldn’t ask for a better agent. I really appreciate her."