State Farm® Insurance Agent Kristen Jackson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robin Bradley
April 15, 2026
"Very courteous and professional office . Thanks"
"Thank you so much, Robin! We really appreciate having you as a customer."
Nakyra
April 15, 2026
"Great customer!"
"Thank you, Nakyra!!"
mike king
April 13, 2026
"Nothing but great things to say about my agent and staff !! Any issues I have are always quickly addressed and resolved!! Highly recommend!!"
"Thank you, Mike! We appreciate you so much!"
Leah Stevens
March 31, 2026
"I love working with Rachel and Kristen. They always reach out and check in to make sure I have what I need and what I qualify for to get a better deal."
"Thank you, Leah! We love working with you! I’m so glad you chose us years ago!"
Vanessa andrews
March 31, 2026
"My mom passed the legacy of being a State Farm client wiith Mrs. Jackson and her incredible team Ms. Rachel & Ms. Lisa to me their personalize touch with Holiday cards and listening skills are Priceless. Thank you for your service!!"
"Vanessa, you are so kind! Your mother was amazing and I appreciate her connecting us with you."
Echoe starr
March 16, 2026
"Our agent was so awesome! She got us a lower rate than what the other companies were offering! Contact State Farm if you want the best rate possible."
"Hi Echoe!! Thank you so much for the 5 Star Review!!! We are thrilled that we could help you find a better rate than what you were seeing elsewhere. Our Office Manager, Rachel, really enjoyed working with you and I am happy to have you as a part of the Kristen Jackson State Farm Insurance Agency Family!! - Kristen"
leticia estill
March 12, 2026
"I love working with Rachel. I’ve been with State Farm for 17 years now since I was 17 and they have always went and above and beyond for me."
"Thank you so much Leticia for your acknowledgement of Rachel and our agency. The confidence you’ve placed in us all of these years is truly valued and appreciated. "
Whitney Gaines
February 25, 2026
"My family and I have been with Kristen Jackson for years! Her and Rachel have been truly good to us! You’re not just a policy number, they treat you with kindness and respect!"
"This made our day! We’ve loved working with your family over the years. ‘Not just a policy number’ is exactly the standard we strive for every day. Thanks for the shout out to both me and Rachel-I’ll be sure to pass along the praise."
Cincinnati Michelle
February 4, 2026
"If you’re looking for Insurance, this is the place to go! The entire staff is professional, courteous and knowledgeable. Thanks Kristen for making everything easy!"
"Thank you so much Michelle. We strive to make everything as easy as possible for our customers especially when they are going through a difficult time. It is my pleasure to be your agent. "
Tiffany Williams
January 27, 2026
"Kristen Jackson is a great agent. She goes above and beyond to look for savings for me and my family on car insurance. I appreciate all the work her team (Rachel & Lisa) does for me and my family."
"Thank you so much, Tiffany, for your kind words and 5-star review! I'm thrilled to hear Rachel and Lisa have been able to go above and beyond to find savings for you and your family. Your appreciation means a lot to our entire team. We're always here to help with any of your insurance needs!"
estep9050g
January 27, 2026
"Top notch Agent that can handle any and all situations with grace"
WholeBeing Renewal
January 26, 2026
"Every Agent has been so kind and helpful since the first day I switch to State Farm insurances. I got almost a $200 cheaper insurance policy with them after switching from Progressive, and the savings has been so helpful. They make sure I get every discount and coverage that I need for an affordable price and they are very responsive. I usually receive a call back in less than 24 hours. Thank you to all who has helped me."
"Thank you for your kind review of State Farm Agent Kristen Jackson’s Team. We appreciate it! Thank you for the amazing review, WholeBeing! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Kristen Bostic
January 21, 2026
"I returned to State Farm for my auto insurance and it saved me sooo much money compared to everyone else I tried, especially with my homeowners insurance bundled! Thanks Ladies!"
"Thank you for the fantastic review, Kristen! We are always here to help with your insurance needs here in Cincinnati . "
Richard Ruffin
January 21, 2026
"Rachel, you were a great help, thank you for the great customer service."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Cincinnati to know that you had such a wonderful experience with us here on State Farm Agent Kristen Jackson’s Team. Thank you so much for the 5-stars, Richard! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kristen Jackson’s Team anytime. "
Nicole Avant
December 15, 2025
"Highly personable. Extremely helpful. Works hard to ensure I have the best rates. Friendly. Reliable. They answer all types of questions (e.g., if I should put in a claim, referrals for repairs). I would not dream of switching insurance carriers with Ms. Jackson on my side."
"Wow Nicole!! We really strive to be the agency you know you can trust to come through for you. Thank you for this powerful review! And I want you to know, you are very much appreciated."
Mrs Ferg
December 1, 2025
"Kristen and her staff are the best. They’re there when you need them and even when you don’t. They’re are always lending a helping hand and very explanatory, which helps my mom tremendously. We’ve been loyal customers for over 10 years."
"Thank you so much for such positive feedback. We truly appreciate you and your mom. We'll always be here for you."
Na Na
December 1, 2025
"Each call or visit I make is so heart warming and inviting. The staff is polite and they above and beyond to give you the help you need."
"Thank you so much! We really appreciate having you as apart of our agency family. "
Toshia Childress
December 1, 2025
"Rachel was amazing. The entire staff is always friendly and helpful."
"Thank you Toshia for this review. I'll make sure Rachel knows your thoughts. I second them...she really is amazing. Cheers to many more years of serving you as a client."
Princess Crenshaw
November 21, 2025
"Rachel is The GOAT"
"We couldn’t agree more! Thank You Princess, you’re pretty Great yourself! 😊"
Katrina Victoria
November 21, 2025
"Prompt and easy to talk to."
"Thank you so much Katrina. We really try our best. Clients like you make it easy. Call me if you need me! "
Donnieshort transport llc
November 21, 2025
"I cannot say enough great things about my insurance agent, Kristen Jackson with State Farm. She has been absolutely wonderful to work with. She handles everything quickly and efficiently, and she always takes the time to educate me on what I need to know so I can make the best decisions for my coverage. Her communication is top-tier, her professionalism is unmatched, and she has truly been a lifesaver throughout this entire process. I genuinely appreciate her support and the way she consistently goes above and beyond. Highly recommend — Kristen and her staff are the best!"
"You know I'm just a phone call, text or Facebook message away. I appreciate you. Thank you for the kind words."
Ryan Ashleigh
November 19, 2025
"Kristen Jackson is an ELITE agent who has been serving me and my family of four for going on 6 years now. The other insurance agent, Rachel, is phenomenal and really knows her stuff. The receptionist miss Lisa is warm and greets me kindly everytime I call the office! Love this place :) Would recommend this to everyone if I could!"
"Thank you Ms. Ashleigh for your continued trust in our agency. Our team is always happy when you call, especially Miss Lisa!"
Candance Brown
November 14, 2025
"I’ve been with Kristen Jackson for many years now. Her and her team are amazing. Everyone is so helpful and professional. I would recommend anyone to work with her."
"Thank You Candance! It has been my absolute pleasure having you as a customer. I appreciate your trust in me and my team. "
Terri Mettey
October 28, 2025
"I've been a loyal customer to Kristen and her team for a very long time because they are friendly, consistent and available. I chose her for my insurance needs because I wanted to support a good person but I've stayed because of the good business she runs! I highly recommend this agency!"
"Thank you so much Terri for your kind words and continued loyalty! I'm thrilled to hear that my team's friendliness, consistency, and availability have made a positive impact. It means a lot that you chose to support me so many years ago. I truly appreciate your recommendation and look forward to continuing to serve you!"
brittany tramel
October 23, 2025
"Always very helpful with anything I need !"
"Thank you so much, Brittany! We truly appreciate having you as a customer and are delighted to hear that you had a great experience."