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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Maier

August 25, 2026

5  out of  5
rating by Donna Maier
"Ms. Jackson is the best insurance agent on the planet! I have never had anybody help me who is at quick, efficient, timely, and helpful as she is. I never have to call her back: she calls me. She remembers every thing I have asked her to do for me. My sister has used her for insurance for years and I regret that I did to switch to her earlier."
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Logan Ingrassia

August 20, 2026

5  out of  5
rating by Logan Ingrassia
"Rachel was responsive, and very helpful and got me out of a bad situation with ease!"
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vanessa henderson

August 14, 2026

5  out of  5
rating by vanessa henderson
"I have been with State Farm for decades. Kristen has the best staff. Rachels' customer service skills are impeccable. She is very knowledgeable and helpful. Thank you!"
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Reginald Stephens

August 14, 2026

5  out of  5
rating by Reginald Stephens
"I'm sure I would like to say my experience with Christian Jackson has been the best."
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Rayell Wilhite

August 11, 2026

4  out of  5
rating by Rayell Wilhite
"customer Service was very professional knowledgeable, And patient with all our questions"
We responded:
"Thank you so much Rayell!! We appreciate your confidence in our agency!!!"
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Gefion Teferra

August 3, 2026

5  out of  5
rating by Gefion Teferra
"I had a great experience working with Destiny at Kristen Jackson State Farm. She was very professional, friendly, and easy to communicate with throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I understood my insurance options. Her excellent customer service and responsiveness made the experience smooth and stress-free. I highly recommend Destiny to anyone looking for knowledgeable and caring assistance with their insurance needs. Thank you for your outstanding service!"
We responded:
"Wow! Thank you so much for sharing your experience with our agency and Destiny! We appreciate your continued support in our small business. "
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Bethany Vandegraft

July 30, 2026

5  out of  5
rating by Bethany Vandegraft
"Rachel is always so helpful! My family loves State Farm!"
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Garcia Carter

July 25, 2026

5  out of  5
rating by Garcia Carter
"Always very helpful, no matter if it’s car insurance or building up my life insurance policies. They are very professional and personable."
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Kalomo Jacobs

July 16, 2026

5  out of  5
rating by Kalomo Jacobs
"Cool, Professional, Prompt & Gr8 Customer Service 👍🏾"
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Ron Harris

July 9, 2026

5  out of  5
rating by Ron Harris
"I’ve been with Kristen and her agency for many years, and they have always worked in my best interest. Rachel has been a tremendous asset to the agency, consistently ensuring that my policies are well maintained and that I receive the support I need. Their professionalism, responsiveness, and dedication have given me peace of mind throughout the years. I truly appreciate the outstanding service they continue to provide and highly recommend Kristen and her team."
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Quanna Ford

June 29, 2026

5  out of  5
rating by Quanna Ford
"I have been with this company for years and all the ladies are so great to me and my children. I recommend checking out this State Farm location."
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Adonica Jones-Parks

June 29, 2026

5  out of  5
rating by Adonica Jones-Parks
"We've been with Kristen Jackson Agency for years for homeowners and have had a positive experience. We are moving our auto insurance to State Farm for further savings. I communicate with Rachel primarily for our insurance needs, and she is professional, knowledgeable, and patient."
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Robert Simms

June 22, 2026

5  out of  5
rating by Robert Simms
"I would like to thank Rachel for getting me together on my insurance."
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Shariel Hemingway

May 28, 2026

5  out of  5
rating by Shariel Hemingway
"I have been with this particular agent and her team for a few years now and all I can say is amazing. Provided top tier customer service, professionalism is unmatched, always sense of urgency when handling my needs, and creates a personable relationship that makes you feel right at home"
We responded:
"Thank you so much for your kind words. I appreciate the confidence you and your family have placed in our agency over the years!! We are so happy to have you as apart of our State Farm Family!!"
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qxextr

May 28, 2026

5  out of  5
rating by qxextr
"rachel helped me get plan very helpful"
We responded:
"Thank you so much for the 5 stars!!! I’m so glad she was able to help you! "
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bo hog

May 19, 2026

5  out of  5
rating by bo hog
"Love Kristan and Racheal, both go above and beyond to make sure I’m protected and get me through claims when need. Long time customer and don’t plan on switching, must definitely have better rates"
We responded:
"Thank you so much!! We appreciate the confidence you’ve placed in our agency all of these years. Rachel and I truly value the opportunity to serve your family. "
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Jamila Maddox

April 27, 2026

5  out of  5
rating by Jamila Maddox
"Kristen Jackson and her team are exceptionally expedient. I needed insurance documents updated at lightning speed, and her team took care of me. Thank you, Destiny, Rachel, Lisa, and Kristen. 🙏🏾"
We responded:
"Jamila, thank you so much for your confidence in our team all of these years. You make our days brighter whenever you call! "
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Robin Bradley

April 15, 2026

5  out of  5
rating by Robin Bradley
"Very courteous and professional office . Thanks"
We responded:
"Thank you so much, Robin! We really appreciate having you as a customer."
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Nakyra

April 15, 2026

5  out of  5
rating by Nakyra
"Great customer!"
We responded:
"Thank you, Nakyra!!"
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mike king

April 13, 2026

5  out of  5
rating by mike king
"Nothing but great things to say about my agent and staff !! Any issues I have are always quickly addressed and resolved!! Highly recommend!!"
We responded:
"Thank you, Mike! We appreciate you so much!"
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Leah Stevens

March 31, 2026

5  out of  5
rating by Leah Stevens
"I love working with Rachel and Kristen. They always reach out and check in to make sure I have what I need and what I qualify for to get a better deal."
We responded:
"Thank you, Leah! We love working with you! I’m so glad you chose us years ago!"
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Vanessa andrews

March 31, 2026

5  out of  5
rating by Vanessa andrews
"My mom passed the legacy of being a State Farm client wiith Mrs. Jackson and her incredible team Ms. Rachel & Ms. Lisa to me their personalize touch with Holiday cards and listening skills are Priceless. Thank you for your service!!"
We responded:
"Vanessa, you are so kind! Your mother was amazing and I appreciate her connecting us with you."
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Echoe starr

March 16, 2026

5  out of  5
rating by Echoe starr
"Our agent was so awesome! She got us a lower rate than what the other companies were offering! Contact State Farm if you want the best rate possible."
We responded:
"Hi Echoe!! Thank you so much for the 5 Star Review!!! We are thrilled that we could help you find a better rate than what you were seeing elsewhere. Our Office Manager, Rachel, really enjoyed working with you and I am happy to have you as a part of the Kristen Jackson State Farm Insurance Agency Family!! - Kristen"
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leticia estill

March 12, 2026

5  out of  5
rating by leticia estill
"I love working with Rachel. I’ve been with State Farm for 17 years now since I was 17 and they have always went and above and beyond for me."
We responded:
"Thank you so much Leticia for your acknowledgement of Rachel and our agency. The confidence you’ve placed in us all of these years is truly valued and appreciated. "
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Whitney Gaines

February 25, 2026

5  out of  5
rating by Whitney Gaines
"My family and I have been with Kristen Jackson for years! Her and Rachel have been truly good to us! You’re not just a policy number, they treat you with kindness and respect!"
We responded:
"This made our day! We’ve loved working with your family over the years. ‘Not just a policy number’ is exactly the standard we strive for every day. Thanks for the shout out to both me and Rachel-I’ll be sure to pass along the praise."